Select Voice & Data

 

Proficient Telecom's Select Voice & Data service gives your business key advantages of next-generation voice over IP telephony while leveraging your current PBX or key telephone system. Select Voice & Data is perfect for businesses that want to realize the cost-savings benefits Proficient Telecom provides, but have a specific reason to continue using their existing phone system and its features.

Like Premier Voice & Data, Select Voice & Data end-user setup and telephone numbers are administered using the CommPilot suite, but most end-user call control features, such as call transfer, call forwarding or call hold, are provided by the existing phone system or PBX.

Also, because Proficient Telecom is providing both dedicated Internet access and voice services over the same broadband connection, all Select Voice & Data subscriptions include Voice QoS. Voice QoS is Proficient's end-to-end quality-of-service management. With Voice QoS, Proficient actively monitors all of your voice network elements and takes proactive steps to fix problems quickly.

Select Voice & Data is great for companies and organizations with multiple locations, employees on the move, or a sales team that spends a large amount of time outside the office.

Select Voice & Data offers your business these important benefits:

  • A single source and point-of-contact for both voice and data services
  • Easy Web-based administration using the CommPilot Group Portal
  • Included long distance and features provides significant cost savings compared to traditional telephone service
  • Better management of messaging through Unified Messaging platform
  • Increased communications continuity between and among office locations and home-based telecommuters

Because each business has unique needs, pricing for Select Voice & Data is determined on a customer-by-customer basis. Typical customers will save 20% to 40% when compared to traditional telephone and data services.

Select Voice & Data is is available in 3 service plans which may be customized to add additional lines:

Select Voice & Data Select Voice & Data - Small Office Select Voice & Data - Medium Office

Select Voice & Data - Medium Office Plus

Included Internet Access
768 Kbps 1.5 Mbps 2.0 Mbps
Included DID Lines
5 15 25
Included Local Outbound Minutes
Unlimited Unlimited Unlimited
Included Local Inbound Minutes
Unlimited Unlimited Unlimited
Included Long Distance
1500 minutes 4000 minutes 6000 minutes
Voice QoS
Included

Included

Included
Enhanced 911
Included

Included

Included
Directory Assistance
Per Use

Per Use

Per Use
Local Number Portability
Yes, keep your existing phone numbers.

Yes, keep your existing phone numbers.

Yes, keep your existing phone numbers.
Included Email Accounts
25 25 25
Included Voice Mail Accounts
5 15 24
Standard Features
Included Included Included
Premium Features
None
None None
Additional DID Lines
Additional Charge Per Line Additional Charge Per Line Additional Charge Per Line

 

Included Standard Features

Select Voice & Data service includes the following voice and messaging features:

  Caller ID
  Call Forwarding Always
  Call Forwarding No Answer/Busy